Terms Of Use

AlliedSpace provides a client workspace for provider operations, including client records, appointment visibility, funding tracking, case notes, documents, alerts, activity logs, optional voice transcription, and optional AI SOAP draft support.

AlliedSpace is an actively maintained product with live provider workflows, documented trust controls, and ongoing product improvement. Features, workflows, limits, support paths, and availability may change as the platform improves.

Provider organisations and users are responsible for entering accurate information, managing their staff access, ensuring they have authority or consent to handle participant information, reviewing transcribed text and AI-generated drafts before saving or relying on them, and complying with their own legal, clinical, record-keeping, privacy, and sector obligations.

AlliedSpace is not a substitute for professional judgement, invoicing or claims systems, legal advice, registration advice, or an approved quality auditor.

Users must keep login credentials and authenticator devices secure, complete required MFA, sign out on shared devices, and avoid attempts to bypass access controls, activity logging, rate limits, or security boundaries.

Voice transcription and AI SOAP drafting are optional and assistive only. Users remain responsible for the final participant record and must review, correct, and approve any transcript or AI-generated draft before saving or relying on it.

Voice transcription sends a temporary microphone recording to OpenAI's transcription service to turn speech into editable draft text. AlliedSpace does not save the raw audio recording in Supabase or attach it to the client record; the resulting text is only saved if the user saves the note.

Users must only use transcription and AI drafting where their organisation has appropriate authority, consent, and internal approval for the workflow. Users should avoid dictating or entering unnecessary identifiers or excessive sensitive information.

The app sanitises obvious direct identifiers before sending case-note content for AI drafting and checks generated drafts before saving, but this reduces risk rather than guaranteeing de-identification.

If a provider user enters an NDIS number or similar government identifier, it is treated as provider-entered participant reference information only.

AlliedSpace must not use NDIS numbers as AlliedSpace account, user, organisation, billing, or customer identifiers.

Organisation admins can submit access/correction, organisation data export, or workspace deletion requests for owner review. Approved destructive action is handled through a controlled process and should be verified, tracked, and logged.

The service includes authenticated app access, owner support paths, documented security controls, privacy-aware optional transcription and AI drafting workflows, activity records, and data requests through owner review. Provider organisations continue to make their own professional, privacy, and record-keeping decisions when using those workflows.